Don’t work hard…
work smart!
Outsource your administration to VES…
and focus
on the bigger picture!
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(case studies back office support )


  • Customer Services - To ensure payments
  • Accounts Admin- For The Record

Bob and Customer Services to ensure payments.


Bob, a small business entrepreneur was passionate about his new company's core vision, but less so about invoicing. Sales were buoyant, but he felt he was offloading a burden when he chose to outsource the invoicing, book keeping and collecting payments to VES

Now VES’ Amy Johnson generates invoices, speaks to new customers, troubleshoots their problems. Most importantly, she uses her impeccable record-keeping to call and email late payers until the money is in.

Bob is so happy that he's now using VES as an accounts team, researcher team and a personal assistant back office.



What we gave Bob:

  • Creating invoices
  • Reminding and chasing invoices and payments
  • Processing credit cards
  • Taking sales calls and converting (to a high quality)
  • Updating databases and CRMs
  • Data cleansing
  • Sending bulk emails
  • Responding to customer queries
  • Logging customer responses

Jane and Accounts Admin For The Record

Bills, invoices, receipts all need to be logged carefully into spreadsheets for tax purposes. Jane is a hectic independent accountant and has recently lost her assistant.

Now every month she posts off the company receipts and invoices and emails the electronic versions to VES, where a diligent and detail-orientated administrator puts all the information into Jane's official template.

This has saved Jane 75% off the cost of another assistant.



What we gave Jane:
  • Log receipts and invoices into perfect company records
  • Pay invoices
  • Categorise payments
  • Do personal accounts based on receipts
See also above for invoicing and payment chasing
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