VES News
VES Launch Live Chat Virtual Employee operators
Personal service online from VES
Live chat Virtual Employee operators bring a new component to the table – real time personal
service – something you don’t get on most websites.
It’s a crucial component to give you the edge in customer service and unique to VES.
Virtual Employee Solutions’ existing clients are already feeling the benefits of increasing lead
generation by up to 25%.
Now we are offering this new service to independent companies in order to help them
improve their personal service to the potential and existing clients.
Using our cutting edge internet technology, you can have a personal operator initiate
conversation with every visitor who lands on your website for 14 hours a day 6 days a week.
A real person will be there to answer your customer’s questions and act as a sales
ambassador.
This new personal service makes doing business on the net even better than before.
Did you know more than 95% of visitors to your website leave within 4 seconds of landing
there to never return.
With chat live, at the least, the visitor will benefit from personal service, feel confident to leave
their details to be followed up or added to a mailing list, and potentially lead to a new
customer as your sales team can follow them up.
In some cases your personal assistant can actually close the sale if your site is e-commerce.
Why add live chat to improve your personal service?
Internet users find it frustrating to land on a website and they can’t find what they are looking
for, then be left with no option but to call if a number’s available or send an email request an
wait on average 2 days for a reply!.
Live chat operators get rid of this headache completely so the visitor can ask questions in
real-time.
The service pays attention to the visitor before they are customers, helps build rapport and
can convert potential customers into actual sales.
It’s also for retaining existing customers for longer – something crucial to any business.
As well as customer relations, live chat operators add the sales process to a website.
All our operators spend a minimum of 3 hours learning your product and sales motivations,
and your USP's.
With the addition of constant navigation through your website helping visitors they can grow
with your product to ensure they can answer your visitors’ questions.
If they cannot, they can ask your sales team via a live feed direct to your sales department.
If no contact can be made, your live chat live operator will request a sales rep to call the
visitor back.
VES MD, Ryan Otto, said: “Research has proved, if the user cannot find what they are looking
for, they back out and forget the website address the very next day. They never return and
you’ve lost a potential customer, despite spending on marketing costs to get them to your
door.
“At the least live chat will capture the potential customer’s details for your sales team to follow up” |
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Why take the risk and not have chat live on your website?
Business, especially online, has become war and you need all the cutting edge tools to win.
The competitive advantage of having a site with live chat speaks for itself.
Regardless of the business you are in, a live chat operator will increase your sales online and
build new leads by up to 25% from your existing website traffic.
We offer installation for FREE and packages tailored to your needs from pay per chat request
from only £39.00 per month.
For a minimal amount of money you can have your very own live chat live operator acting as
your online sales ambassador up to 14 hours a day. Regardless of the business you are in,
it’s a no brainer.
Live chat live can cater for any business regardless of your company’s product, service or
location.
Try it out – what do you have to lose!
Register now for your no obligation FREE trial; please complete our FREE trial contact form. Alternatively please call 08000 12 25 12. |
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VES sponsor the launch of the Lullabys’ first single/EP
A Bury St Edmunds rock band is launching its first single at the ARC shopping centre on 18th
September from the back of a lorry. The BBC has expressed interests by covering the launch
on the local Suffolk radio. A camera crew will be covering the launch across the two venues.
The Lullabys expect over 5,000 people to pass through the shopping centre and will play a
second gig in the evening to pay their respects and support the launch.
Virtual Employee Solutions have provided 5,000 leaflets to help promote the launch and
consultation support to aid the band promote their posters in all the local shops in Bury St
Edmunds town centre.
Ryan Otto, MD of VES, says: “We are looking forward to the launch of the single/EP.
We’ll consider most joint ventures with local companies or individuals to offer something back
to the local community. If we can provide support, advice and exposure to benefit the local
community, we are pleased to support local ventures.”
Register now for your no obligation FREE trial; please complete our FREE trial contact form. Alternatively please call 08000 12 25 12. |
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VES are in talks with the leading recruitment consultancies
Due to our unique business model offering BPO Business Process Outsource, VES have
received a considerable amount of interest from the local and nation business world thanks to
the current economic climate.
As more companies cut costs by downsizing, cutting staff hours, or cutting jobs all together
VES can offer a solution that can save most companies up to 40% off their administration
costs.
We provide a dedicated consultant to support the company “remotely” from one of our three
offices between London and India. We do not offer home-working virtual assistant services.
All our employees are full time, with a minimum of 5+ year’s real word administration
qualifications.
Register now for your no obligation FREE trial; please complete our FREE trial contact form. Alternatively please call 08000 12 25 12. |
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VES offer free trial of its live chat and outsourced services
Virtual Employee Solutions are delighted to offer a free, no obligation trial to new customers.
We understand that the concept may be new to you and you may have concerns about how
seamless, efficient and ultimately beneficial it can be to your company.
Therefore, to show how our unique services can benefit your company by saving you up to
40% on administration, and how our chat live service will increase the leads and sales you
receive via your existing internet visitors.
We offer this free trial so you can confidently try before you buy and satisfy yourself that we
deliver what we say we can.
VES offer a no obligation FREE trial with no hidden catches; no contracts and we don’t take
your bank details.
The free trial you will receive is for 1 hour or one small project, whichever is smaller, for
business process outsourcing, plus you get 10 days of live chat sales ambassadors.
Register now for your no obligation FREE trial; please complete our FREE trial contact form. Alternatively please call 08000 12 25 12. |
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Why Outsource your Business Processes to VES
More and more companies are looking to outsource their administration operations and avoid
the pitfalls with internal administration staff.
Our research shows we can save companies up to 40% off their internal administration costs.
Our unique file transfer technologies ensure we can share mission critical information via a
permanent live link from your company to ours, without the effort of emails.
All you need to do is drag and drop the information into the file on your desktop, and the file
will pop up on the desk top of VES. We will immediately deal with that instruction.
It could not be easier!
Our typical clients benefit from…
Outsourced office staff at
- Hourly rates from £10.00 / hour
- Confidentiality / non disclosure policy
- Managed staff with 5 years-plus real time experience
- Savings of up to 40% on your staff costs
- Flexible hours to suit your business
- No employee national insurance / tax
- No infrastructure required
- No management necessary
- Employment laws, our responsibility not yours.
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Live Chat operators
- Initiate conversation with visitors
- Build rapport!
- Answer specific sales questions
- Act as a live website tour guide
- Suggest products and services
- Acquire leads and secure sales
- Execute chat-based sales scripts
- Improve your customer experience
- Minimize customer acquisition cost
- Monthly fees from only £39.00
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Register now for your no obligation FREE trial; please complete our FREE trial contact form. Alternatively please call 08000 12 25 12. |
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